Privacy Notice
How DORON Tech Solutions LLP handles personal data for TBB & Saathi and the Saathi Business app. Last updated 28 October 2026.
Who we are
DORON Tech Solutions LLP (GSTIN 27AAYFD8585F1ZL), India, makes TBB & Saathi, Saathi Business and this website. For anything about your personal data, including questions and grievances, write to support@dorontechsolutions.com.
Your business data stays with you
Your Tally data — items, ledgers, vouchers, customers — is read from TallyPrime and kept on your own PC. Phones on the shop's Wi-Fi talk to that PC directly.
What we collect and why
| When | What | Why |
|---|---|---|
| You activate TBB & Saathi | Voucher code, your name and email, and an identifier of the PC (machine fingerprint and name). | To issue and check the licence, count the PCs and phones it allows, and give support. |
| You use TBB & Saathi | Licence checks and the installed version (update checks). The licence agreement lists what the software sends. | To run the licence and updates. |
| You scan a supplier invoice | The file you choose to read. We do not store it; we log its size, page count and usage, and the address it came from. | To read it for you, and to count usage against your plan. |
| Phones connect over the internet (owners, sales reps) | The messages between the phone and your PC pass through our relay server: orders, collections, dashboard figures, photos, the device name and the person's name given when pairing, and, for orders, the location recorded with the order. | To deliver them between the phone and your PC. |
| You visit this website | Our server logs each request with its IP address. We use no advertising or analytics trackers, and the public pages set no cookies. | To keep the site secure. |
We do not use your data for advertising and do not sell it.
Who we share it with
- Your channel partner: the details of your licences, so they can supply and support you.
- Service providers who work for us: Hetzner Online GmbH (our servers) and the AI model provider that reads scanned invoices.
- Authorities, when the law requires it.
Where it is kept
On our servers in Helsinki, Finland (European Union), over encrypted connections. Only authorised DORON staff, signing in with their work accounts, can see it.
How long we keep it
- Relay messages: removed within an hour of being delivered; undelivered ones expire after 14 days (30 days for orders and other entries sent from a phone).
- Photos passing through the relay: up to 7 days.
- Relay and server activity logs: 90 days.
- Licence records: for the licence term and the tax period that follows it.
After that we delete the data or remove what identifies you.
Your rights
Under India's Digital Personal Data Protection Act, 2023, you can ask us for a summary of your personal data and who it was shared with, have it corrected, completed or updated, have it erased when we no longer need it, withdraw a consent you gave (this can stop a licence from working), and nominate someone to act for you. Write to support@dorontechsolutions.com from the email address on your licence. We reply within 30 days. If you are not satisfied with our answer, you can complain to the Data Protection Board of India.
Children
Our products are for businesses. We do not knowingly collect data about children.
Changes
If we change this notice, we update the date at the top.